Announcement
I apologize for the empty shelves!
After a long time away from the bench (raising two beautiful rugrats) I am finally back and creating things. I will announce upcoming updates on my instagram and facebook so please feel free to follow me there!
https://www.instagram.com/tessjordan_designs
http://www.facebook.com/tessjordandesigns
love ~tess
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About tessjordandesigns
Shop policies
I work with argentium silver (935) which is more tarnish resistant and whiter than regular sterling silver. People who are usually sensitive to sterling will react better to argentium.
Accepted payment methods
Returns & exchanges
Cancellations
Payment
Svenska kunder
Jag accepterar PayPal och kort betalning.
❤ Priset är inklusive 25% moms.
Shipping
I use Swedish National Postal Service which unfortunately does not provide tracking information. If you would like Recorded delivery with tracking information it will be approximately $10 extra, but contact me directly for an up-to-date quote. I will only charge you what the Swedish post office charges me!
I treat my designs as babies and ship them safely in 100% recycled jewelry boxes inside a bubble mailer envelope, so nothing can hurt them on their way to your arms! I want to be environmental friendly and reduce waste so if you order more than one item I will use a single box for your order unless you have specified that you would like them in separate boxes while checking out.
I will ship out your order within 7 business days after payment is received (unless different is noted in the listing or in case of an emergency, but then I will contact you). If you need something in a hurry just contact me and I will try to accommodate.
The standard shipping time is 4-6 business days for Europe and 6-10 business days for the rest of the world. On rare occasions shipping can take up to three weeks.
For international customers:
Customs can sometimes be evil and I am not responsible for any fees, taxes and/or duties that might occur. It is the responsibility of the buyer to be aware and cover any such costs that might be added to the shipped order. I will complete a customs form when one is required and I will mark it as "Other" so please don't ask me to mark it as "Gift" (it's not legal).
❤ Please make sure that you visit Etsy after your purchase so that you can leave feedback on how your shopping experience was. If you are not happy please contact me prior to leaving feedback so I can get a chance to make it right. I'm only happy when you are happy :o)
Additional policies and FAQs
~At this time I am not accepting any custom orders.
My work is not to be resold. I would hope that you are buying from me cause you love what I've created.
Thank you ~ tess
Follow me in my studio here:
https://www.instagram.com/tessjordan_designs